We strive to deliver products purchased from Shuddhaoxy in excellent condition and in the fastest time possible. The minimum lead time for getting a package ready will be 24 hours. The maximum lead-time for a dispatch of goods will remain 72 hours or the order will be cancelled upon request, without any additional charges or deductions.

Products will be delivered with a minimum time of 4 days and a maximum time of 10 days from the time of order confirmation.

1. If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

2. If you return an order delivered to you, order shipping charges will not be refunded. However, if you self-ship your returns, we will reimburse self-shipment charges based on Shuddhaoxy Returns Policy. For accounts whose return behavior violates our fair usage policy, a delivery charge will be levied on all orders, irrespective of order value.

*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.

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